FreshChoice Te Ngae

Wouldn't recommend unless you're desperate! This place used to be great but since the staff have been replaced it's no longer as welcoming anymore. The new staff are vocal about accusing you of shoplifting (which is shocking since I've been coming here as a kid and have never stolen) and a couple of the younger girls pull the ugliest faces.

I stopped in to your store this evening after work and I found it necessary to give this feed back. While I appreciate staff being friendly, the woman with short hair and glasses at the express checkout came across as more intrusive than helpful. I was clearly in a hurry as I had mentioned, but she repeatedly encouraged my child to scan and/or pack the groceries which, while possibly well-meaning, only slowed things down and Id said no to the idea this made the experience more stressful. The express lane is meant to make things quicker, not more complicated. To make matters worse, she came over again uninvited and held up her hand for a high-five. We don’t know her and frankly, we don’t know if her hands were clean! Sometimes the kindest thing staff can do is give customers space, especially when it’s obvious they’re in a rush. Help is great, but only when it’s asked for and personal space should always be respected. It’s Matariki weekend, and I left the store feeling furious then festive. Just something to consider.

cheers to the youngins in the ailes who always manage to keep the store looking neat. Good staff nice and friendly nice clean environment always welcoming 🙏🏿🥳

I am a regular here, normally good friendly service, today we brought naan bread that had mold on it, when I sent my granddaughter back to ask for a replacement the woman who spoke to them was rude and took the moldy bread from my granddaughter and scared them away. not happy because I always shop there

My first time there and I was amazed how easy it was to find what I wanted and the service was fast like I bought 15 items and I was in and out in 10 minutes which is what I like