Discover New World Rototuna, a standout supermarket in Rototuna, Hamilton, known for its inviting atmosphere and impressive product displays. Shoppers are consistently impressed by the store’s tidy layout and the freshness of bakery items, especially the freshly baked High Top white loaves that draw regular praise. The dedication of the staff is evident, as highlighted by stories of attentive service where team members go the extra mile—such as providing additional baskets and personally assisting with checkout—creating a warm and supportive shopping environment. The store’s early morning preparations and late-night efforts reflect a strong commitment to quality and customer satisfaction. While there is room for improvement in product search arrangements, the overall experience remains enjoyable and convenient. New World Rototuna is the go-to destination for locals seeking a comprehensive and pleasant grocery shopping trip in Hamilton.
LUCKY CLARKE
3 months agoEverything looking amazing and inviting in this store .From the entrance,layout and display of every product in the store is just a wow factor.Purchased me freshly out of the oven on the day baked High Top white Loafs of bread from the bakery department.Well done Management and especially Bakery & store staff Team for your early morning commitment and late night sacrifices to provide me a wow experience .
Sino George
2 weeks agoGreate experience. Need to make more good arrangements to search items easily
Mary Bennett
3 months agoWent to do a bit of shopping tonight at around 9pm & a beautiful lady by the name of Kay? ( I asked checkout for her name before leaving, I had asked her but I don't think she heard me before walking off) helped me by grabbing another basket to put more things in as my hands were full & then proceeded to bring a basket full of my shopping to a checkout but asked if I had everything I needed before going to checkout. Amazing customer service, she went above & beyond 10/10 from this very happy customer.
Ari K
3 weeks agoClean, tidy, good selection, friendly and helpful staff. Reasonably well laid out store and there is usually stock available. Parking is good.
Dorothy Tennent
a month agoI bought what was listed as a lamb roast. Cooked it only to find i have been scammed. It's not a lamb roast st all. It's 3 chops placed on top of each other and wrapped and sold as a lamb roast..this is terrible and dishonest. At aged 70 I do know what a lamb roast shud be like and as a farmers child this that I put in to cook is not one. Please remedy this and don't dupe others. I took photos and the receipt and packaging back to new world and told my story. There was an explanation, but I had to twice say...its the labeling that is wrong.but also the item was meant for a old person to collect but they did not turn up. Terrible again...took me several repeats to state its your labeling...its the label. If it said lamb chops I cud make an informed decision..but it clearly said lamb roast..they refunded me and I got a proper lamb roast..Big difference....please don't do this again ..nz has high labeling standards