Waverley House Rest Home, nestled in Greenmeadows, Napier, offers a truly homely and nurturing environment for seniors. Visitors and family members praise the warm greetings and the comforting atmosphere, enhanced by resident pets that bring joy and companionship. The staff’s dedication shines through in every interaction, with many highlighting how their loved ones thrive and build friendships during their stay. Those managing dementia care commend the respectful and lively approach that gives residents a renewed sense of purpose and happiness. With approachable management keeping families informed and engaged, Waverley House exemplifies a well-run facility focused on enriching lives with kindness and fun.
D simi
2 years agoFamily member was there for respite, and I could not praise them enough. From the moment you walk in, you have a warm greeting, and the place is homely. There are resident pets there that make it just that much more special. The staff are wonderful, they made me feel at ease leaving her there and she enjoyed her time and often talks about the friends made while staying there. 😊 The staff are amazing. Thank you
Jan Yusuf
4 years agoVery disappointed with management very very poor. Never got updated reports on mum. Took out her teeth and misplaced them, missing jewellery All the manager did was change the story and lie . Care very average. Feel sorry for the staff as very under staffed. Needs updating in all areas including there computers. Lack of communication between staff. I’d really think twice before putting your loved one into this place 👎
Monica Hughes
3 years agoWow, what can I say. Waverley has given my beautiful mum a new lease on life. Right from management to her every day carers, nurses etc. Even with dementia she is living her best life. Soo much respect and fun. She is living her best life. I soo did my homework, Waverly won first hand. Thankyou soo much to you all, Looking after the most precious in our family. Xxxx
Margaret Nobbs
3 years agoNew managers,🙂 doing an incredible job.Keeping families informed with their loved ones, and everyone is happy. Very approachable. A well managed facility.
Susan McConnell
8 years agoAverage care. Poor quality of registered staff. Very small rooms. Needs upgrading. Poor laundry service. Never answer their phones they always have the fax machine switched on.