Reliable Refrigeration Experts Serving Hastings
Hawke’s Bay Refrigeration 2005 is a standout choice for refrigeration and heat pump solutions in Hastings. Customers frequently highlight the company’s excellent service and attentive follow-up, praising how their experienced technicians efficiently handle both new installations and maintenance of existing systems. The team’s expert recommendations on heat pump sizing, brand selection, and placement have earned high marks, with many noting the comfort and efficiency these solutions bring to their homes. Known for great products and personable staff, this establishment combines quality craftsmanship with a customer-first approach, making it a top pick for reliable refrigeration and heating services in the region.
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Syncosa
2 years agoEmailed, called twice and texted over 8 days wanting a quote to supply and install two heat pumps. They couldn't be bothered responding. Unprofessional and have no concept of customer service. If this is how they treat customers who want to spend money with them imagine how they treat people who have had installations and need service , warranty claims or support. Avoid this company like the plague - waste of time and effort.
John Cannon
2 years agoPersonally went in 3 times to get them to come view and quote on a ducted air con system. Their where to bloody lazy to even call back to make an appointment. Do your self a favor avoid these people. I rang a Napier company instead who responded quickly and efficiently. As a customer all we want is average service, which appears to be beyond these people.
Gavin Duffy
a year agoWe received a quote for a heat pump in our bedroom. It included Wi-Fi capability which we did not need. We asked for an amended quote and received no response, despite a further follow up request to them. We eventually got a quote for over $1000 cheaper from Active Refrigeration.
Jeffrey Clague
3 years agoExcellent service and follow up with both the fitting on a new unit, as well as a full service of the existing systems. New to the property it was great to meet the service guy who has been looking after the home for many years, thus he was able to carry out the work in a very timely fashion. Thanks HBR
John Donovan
3 years agoGreat service, great product, great people. Highly recommend these guys. Their Heat Pump recommendations (pump size, brand, positioning in the house, etc) were bang on. Had two installed and it's fantastic.