Compassionate Care at Ellerslie Gardens Lifecare in Auckland
Ellerslie Gardens Lifecare is a standout establishment in Ellerslie, Auckland, known for its exceptional approach to elder care. Visitors and families alike commend the kindness and respect shown by the staff, creating a warm and dignified environment for residents. The team’s professionalism and friendly demeanor foster a true sense of community, making it a place where both residents and their loved ones feel valued and supported. Many have expressed gratitude for the smooth transition and ongoing care provided, highlighting the staff’s dedication to ensuring comfort and happiness throughout each stay.
Add Review
Read More Reviews
Yvonne Fortescue
4 weeks agoMy experience of Ellerslie Gardens Lifecare has been nothing but exceptional and I cannot praise the care, staff and environment enough. My elderly relative was showed only kindness and treated with respect and dignity during their stay there.
Lara Olsen
3 weeks agoI have been there several times visiting and everyone has been nothing more than professional and respectful, everyone including residents are always happy
Adam B
a year agoMy experience with Ellerslie Gardens has been most unfortunate. My father was assessed as requiring rest home care and after an extensive search, I narrowed it down to Ellerslie Gardens and one other facility. Knowing my father is keen to remain relatively self sufficient and is likely going to keep to himself for some time once moving into a home, I knew a larger room was going to be important to him. The manager of the facility showed us such a room at Ellerslie Gardens and my Dad was immediately sold on it. I confirmed as much in writing to the manager on the very same day he saw it, requesting confirmation of a move in date having been informed that it was available. 4 follow up emails and 3 weeks later and no response. My sister phoned to manager to see what was going on and she was informed that the room was no longer available and was also only for a hospital level of care. All prior written correspondence contradicts this completely, and whilst we feel that this ultimately is a bullet dodged, we believe it's important that anyone interested in considering this rest home make sure they're not having their time wasted. 3 site visits and 5 weeks we'll never get back and now we're back at square one. I expect the manager will no doubt respond to this review with misinformation, which would be ironically true to form unfortunately. Save yourself the hassle and avoid.
OWNER
a month agoBAD BAD VERY BAD!!!!!! NO NO NO NEVER EVER!!! I DO NOT RECOMMEND THIS PLACE!!! IT'S ANOTHER REST WHERE THINGS HAPPEN THAT SHOULDN'T!!! MY HEART BREAKS FOR THE PEOPLE WHO LIVE THERE.
Andy Steele
11 months agoMy sister Jo and I have been very grateful to Gail and her staff for making our sister's move to Ellerslie Gardens such a great experience. Thanks for your help and the amazing friendly staff who make this such a happy community to be a part of👌🙏