Habitat For Humanity Restore – Hastings

If I could give zero, I would. I got a $60 parking ticket for parking at this op shops car park. I only shopped at their store & spent money there. I had a bad injury at the time so was I unable to use my dominant hand and arm. It made shopping very hard for me as I could only use one arm which is difficult when trying to carry a basket & pick up items to look at plus try on clothes. Apparently, The signage at the paid car park made it sound like people who weren’t shopping at this establishment had to pay. I was so didn’t. After receiving the fine I contacted the op shop asking them to contact me about it but they never got back to me. I went to the store to check signage & the only sign in the op shop itself was tiny and put up against the inside of a tinted glass door so you couldn’t actually read it. A shop selling items that are donated and then fining their customers (who are usually struggling financially, hence why they are shipping at the opportunity shop) when they park at the store and buy their products is absolutely disgusting & you should be ashamed of yourself. Taking advantage of those who need support, awesome, Habitat for Humanity. Won’t be shopping with you again

I frequent this opportunity shop, multiple times per week. It has not become my last stop, if at all. I stood at the counter, ignored by 2 ladies, when one decided to serve me, she didn't speak a word, I saw $7 on the eftpos (I wanted to pay cash) no hello, no thanks, nothing. The only word she spoke to me was "here's your receipt" after I had to break the silence and ask.

Worst customer service I have had. I will be making a complaint and I can't wait. The lady that served me lacks simple customer service skills. I left infuriated.

I went to the shop today with a friend. We were looking for some long sleeves when the cashier lady approach near us and she looks mad about some hangers on the floor. We were just there 2 minutes ago and it seems she is accusing my friend telling her that hangers should be put back on the rack. My friend said hangers were already there on the floor when we arrived. The lady still look angry but we just ignore her and left the store without buying anything since we felt bad about her behavior. She should have at least speak nicely and not rude to the customer.

Habitat For Humanity ReStore is certainly my most treasured thrift store in Hawkes Bay. Despite the many moods I may be feeling, I shall perpetually rely on Restore to provide me with a cheap, brown paper bag, brimming with the most splendid knick knacks. There’s quite a variety of items to purchase, from clothing and vintage-welsh-souvenirs to household furniture and tacky halloween earrings. For some reason unbeknownst to me, all who enter this store are unsettlingly convivial. Those meat-vessels open the door for me, greet me with latter-day terms, initiate conversations with me, comment on my exquisite items, etcetera, etcetera, etcetera… Generally, I am not too fond of social interaction. HOWEVER, I would be a fool to complain about people taking an interest in my astonishing existence. As an aftermath of this cordial environment, I visit ReStore quite regularly, typically every fortnight or so (as it would be unfair to allow immense greed to overpower my actions, leaving others empty-handed). The opening hours are very convenient, perfect for a wee look-see subsequent to concluding ye olde grocery shopping. On several occasions, I have stumbled upon some wholly beguiling finds. Such as a phone case displaying a grotesquely-dressed island family wedding picture, or a Ronald McDonald dress-up kit. Albeit I dismissed these findings as my desire for such novelties does not exist. My lengthy stroll persisted and a diverse wave of novelties crossed my eyes again. This time consisting of: one half of a friendship necklace, a frail yet intricate model of a decaying sheep, and a tiny plastic spoon with faded yellow tractors printed on it (this likely belonged to a toddler, however, it was laced within a basket of fancy silverware, making it quite distinguished). IN FULL, Habitat For Humanity ReStore is THE MOST SUPERB opportunity store in the slowly-deteriorating heart of Hawkes Bay. Whenever I enter, I feel the genial warmth of humanity's few remaining angels, enlightening the hope of a prosperous future.