Invercargill City Council

The telephone receptionist is always very helpful and transferred me to the correct department.

Had to pay a parking fine ,lady was very lovely and understand

Possibly one of the nicest councils to deal with. I rang up requesting information pertaining to a house I was buying. Also wanted info to try and complete my family tree. I spoke with 2 different staff members who couldn't have been more helpful. Thanks to them I am now on my way to finishing a very long drawn out ancestry project. These ladies went right out of their way to track down certain files and got them all to me in record time. Very much appreciated. 17.11.2020 Just like to say a HUGE Thank You to the lovely woman who travelled all the way from Bluff to get my naughty Teddy Bear from the pound for me. Think she was contracted to the pound for the weekends but couldn't have been nicer and went above and beyond the call of duty. Great people to deal with and very very happy to have my wee doggy back safe and sound xox

Bunch of useless people who think they know all about everything! Rude and pathetic staff. Absolute misuse of rate payers money. Dont even hire the right people to do the job.

No Covid 19 sign in or QR code and both the ladies I spoke to one at the Help desk and one at a counter to pay seemed to be inconvenienced by my wanting them to do there job. Saying hello and being pleasant are usually a good thing in customer service maybe a Kiwi host course would be appropriate