Mitre 10 MEGA New Plymouth at 5 Vickers Road is the go-to store for home improvement and gardening needs in New Plymouth. Customers consistently highlight the exceptional customer service, with helpful staff like Stephen in Appliances and Shane in the trade section going above and beyond to provide expert advice and personalized assistance. Whether you’re searching for practical solutions like bird protectors or need precise cuts for sleepers, this store combines a friendly atmosphere with a comprehensive selection of quality products. The positive interactions and knowledgeable team make every visit a pleasant and productive experience.
Jenny Flavell
a month agoStephen from Appliances was very helpful. We were looking for a flu bird protector he helped us look at wire and gave us some really good advice. He went over and above our expectations. Great customer service. We will definatly be back. Stephen deserves a pay rise. Thank you Stephen, your awesome!.
Peter Rowland
a month agoHad several interactions with the staff here today. Every single member of staff was a ray of sunshine However Shane in the trade section did such a great job of helping me with my sleeper purchase. The measure and cut of the sleeper was quite involved but no trouble for this fine individual. Thanks to you all :)
Stacy & Callan Nikora
2 months agoWife and I went into the store today to replace a key for our old style mortise door lock, I had to dismantle and bring the actual lock in hence the reason for a key however when I pushed for staff assistant at the locksmith counter the male staff member with dreadlocks Who Came From the Paint section told me abruptly that if I didn't have the number for the pre-cut key he wasn't going to search the 20 to 30 keys for me to find the right one and walked off. We still needed two other keys cut so when my wife approached the same counter and got the female staff member Marty, she promptly bent down to the cabinets and took no more than three minutes looking for the pre-cut key to our old lock as well as cutting the two other keys that we needed with no problem at all. It's a shame our man with the dreads couldn't provide the same basic service?
Sandra Fish
in the last weekHad everything I wanted, happy friendly staff at check out. Pleasant experience.
Linda Barnett
4 months agoBuy our tropical fish here. Fantastic service, very knowledgeable and excellent prices. Tanks clean and well maintained