New World Silverstream shines as a beloved supermarket in Silverstream, known for its outstanding customer service and strong community spirit. Visitors often praise the welcoming staff who go the extra mile, such as remembering families by name and offering thoughtful gestures that brighten the shopping experience. The store impresses with its immaculate fruit displays, fresh deli offerings, and clean environment. Beyond the great selection and competitive prices, New World Silverstream’s genuine kindness and community involvement make it a standout destination for grocery shopping in the region.
Hannah Louise
a month agoI can’t speak highly enough of New World Silverstream — the team there are truly amazing! Every time I visit, I’m met with friendly, welcoming staff and exceptional service. The shelves are always beautifully stocked, the displays are stunning, and the prices are really competitive too. They recently supported a Pink Ribbon charity fundraiser I hosted by donating a generous food voucher, which meant so much. It really shows how invested they are in supporting the local community. The other week, I was shopping with my young twins who were a little grizzly and the kindness I received absolutely made my day! Elizabeth, one of the team members, came over to say hello - she always remembers us and takes the time to ask about the kids, which is such a rare and thoughtful touch. Then, to my surprise, I was told the owner wanted to treat me to a hot chocolate — such a thoughtful gesture - he must have felt sorry for me with my grizzly children! As I was leaving another staff member even helped carry my groceries to the car when they saw my hands were full. It’s these small, genuine acts of kindness that make such a big difference. Thank you to the whole team — you’re an absolute gem in our community!
Joshua
a month agoI love the deli section in Silverstream. Amazing doughnuts for a good price. Just look at them !!!
Jarod Margrain
a month agoReally good supermarket! Heaps of car parks, very clean. I like the smell of the flowers when you walk in and the fruit display is always immaculate. Usual good specials too and the staff are usually quite friendly. The Gelato is also nice 👌
Maurita Wessels
a month agoI have always found the checking of bakery goods objectionable. But I have been allowed to open my own packets. The lady checking my bread rolls grabbed it to check. Very rude and aggressive
Susan K
2 months agoExcellent service from the team at New World Silverstream today, especially Elizabeth and Kalan! (and another supervisor, the lady with blonde hair who I didn't get the name of unfortunately). I was suddenly feeling very unwell and almost fainted, but they helped by sitting me down and bringing me water, and helped with the groceries. As I said to Kalan - if I win Lotto tonight I will share with him/them!! Wonderful kind people ❤️