Night ‘n Day Alexandra

Amazing coffee, delicious pies, and some good greasy hot food options if you're into that. When it gets disgustingly hot here, they have some good icecream and milkshakes to cool down. We go there every other day, love catching up with all the staff.

Got a raspberry milkshake tonight and a couple times recently, not too bad but they always come out really icy and thick. I like my milkshakes runny not thick and icy. And there not always filled right up to the top like for $7.50 they should be.

This is my go to shop on a daily basis but lately the workers don't seem to know how to make deluxe shakes and sometimes even milkshakes. Not once not even twice but 3 times yous have poor achievements with deluxe shakes. IF YOU DONT KNOW HOW TO MAKE THEM SAY SO OR LEARN. This is very disappointing.

Visited twice today first time we were served by a lovely young lady. Second time around 5.30 pm we were served by a really rude young man didn't quite catch his name when I asked to speak to the manager he advised me she wasn't there . We ordered 4x milkshakes he only made us 3. We told him there should be 4 and asked to see the receipt to make sure we had only been charged for 3. Even though it was his mistake he was abrupt, and rude looked like he didn't want to be there and definitely should no be in customer service if he acts like that.

So I don't have a photo and I wish i took one, but today I bought a sandwich from their food fridge section, and at lunch today when I bit into it there was a short thick white hair in it. Can't even tell if it was animal or human hair, but regardless it was so off putting, and I felt quite unwell afterwards. Don't recommend buying their sandwiches as I'm not entirely sure how hygienic their kitchen is if a hair managed to get in my $8.50 (which seems overpriced really) sandwich.