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Trusted Public Service at Otago Regional Council in Dunedin

Otago Regional Council in Dunedin is known for its dedicated team who go the extra mile for the community. One local shared a moving experience of how the bus division staff quickly and kindly helped recover a lost bag, showing the council’s commitment to excellent public service. Situated in the heart of Central Dunedin, this government office offers a welcoming environment where staff are approachable and attentive. Whether you need assistance with regional matters or community services, the Otago Regional Council ensures support with a personal touch that residents appreciate.

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Google Reviews

3.4
21 reviews
  • Lisa Armishaw
    Lisa Armishaw
    3 weeks ago

    Came into my backyard to two creeps from ORC standing in my backyard because of a BBQ didn't once knock on either of my doors there walked past both!! Talk about invasion of privacy especially when I have a very vulnerable daughter!! unacceptable

  • Katarina kuti
    Katarina kuti
    a month ago

    Hi there just wondering if the regional council deals with birth certificates in person??

  • Wesley John Fourie

    if i could give 0 stars i would. a disgrace. i live in port chalmers and the number 14 bus being swamped by cruise ship tourists has turned port chalmers from the nicest neighborhood in town to a living nightmare. have had to catch seven taxis over the past two months, and pay friends gas money to bring me home (amounting to nearly $600) due to ORC's complete failure to provide the residents of this town with reliable transport. have tried emailing several times to lodge a complaint and ask what is being done to rectify the situation for people who actually live here, still yet to hear back...

  • Carol Fitzgerald
    Carol Fitzgerald
    8 years ago

    23/3/2017 Can I send a big thank you to the staff at your bus division who helped retrieve my bag that I left behind on the bus ( no: 19 Belleknowes to Waverly ) this morning. I was very distressed and when i rang the gentleman on the phone was so helpful. He contacted the bus driver immediately and the bus driver took the time to look for the bag . They rang me back to reassure me they had the bag. Then the lady who drove to the bus , collected my bag and dropped it to my work place at the hospital knowing it had some important items were so kind and accommodating. Well done and thank you again to your staff for a wonderful service. Kind regards Carol Fitzgerald

  • Micheal Botting
    Micheal Botting
    4 years ago

    Went to pay rates and obtain a Bee card.We sat and waited more than 10 minutes before being attended too.Finally got served young lady was under a lot of pressure and shaking.When we asked about The Bee card she handed us two cards and told us to go online this didnt work and now we will have to return again approx 20km to get sorted.The young lady was polite and nervous due to the pressure of having to deal with so many customers. With having to pay nearly300 dollarsthe service is shocking and the websiteajoke

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Opening Hours

  • Monday 08:00 AM - 04:30 PM
  • Tuesday 08:00 AM - 04:30 PM
  • Wednesday 08:00 AM - 04:30 PM
  • Thursday 08:00 AM - 04:30 PM
  • Friday 08:00 AM - 04:30 PM
  • SaturdayClosed
  • SundayClosed