Purewater Products NZ is known in Te Rapa, Hamilton for its friendly, prompt, and helpful service. Customers frequently commend the staff for their willingness to assist during urgent situations, such as emergency replacements for UV bulbs. Their efficient ordering process and next-day delivery provide peace of mind for those needing water filter parts and accessories. This dedication to customer care and reliability makes them a trusted provider in the local water products market.
Claire Chapman
10 months agoSuper helpful and kind people, who saved us following a disaster with our UV bulb over the weekend. Thank you so much for coming to our rescue!
John Ogilvie
6 years agoDisappointed with after sales. The UV bulb in my unit lasted about a week. I installed myself so possibly my own issue, but no offer to support an unhappy customer with a new unit that's not working. Response - Just pay the full bulb replacement of $180. So have ordered replacement bulb elsewhere online at 1/2 the price.
Rick Bryant
7 years agoi needed to check what filters and UV bulb to order and Essie was very helpful and prompt in arranging the order and payment of an item they do not stock.
Ross Thomas
5 years agoExcellent service. I ordered a part for my water filter and it was here the next day.
Bruce Gribble
3 years agoExcellent product the 3rd under bench filter from this company .Excellent service installed promptly. Tops