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Warm and Welcoming Care at Ross Home & Hospital in Dunedin

Located in the vibrant neighborhood of North East Valley, Ross Home & Hospital offers a health establishment known for its compassionate and attentive care. Families often commend the superb support provided to both residents and their loved ones during visits, with many highlighting the warm, homely environment and beautifully maintained gardens. The delicious food and comfortable family accommodations enhance the overall experience, making it a trusted choice for those in Dunedin seeking reliable residential health care.

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Google Reviews

3.4
5 reviews
  • Louisa Bennett
    Louisa Bennett
    3 years ago

    My mother was a resident in the Dementia unit for a few months in 2021. While some of the staff were wonderful I have nothing else positive to say sadly. Apart from the rooms being very drab the whole unit had such a disgusting smell it was hard not to gag. Mum often looked uncared for, with lank dirty hair and bare feet. There obviously weren’t enough staff to cope. I had the misfortune to be verbally abused by the manager of Ross Home. I was reprimanded for parking in the wrong space even though I apologised and explained that my car had broken down. When I made a formal complaint the manager denied being rude, it was her word against mine sadly so she can carry on with her bad behaviour!! This place is toxic, don’t leave your loved ones here!!

  • Jenni Lawson
    Jenni Lawson
    7 years ago

    My mother lived here. The care was superb. They supported me too when i traveled from Austrslia to visit with my mother. The food was delicious and the flat for family was comfotable and very handy. The garden is a delight and the environment warm welcoming and homely. Thank you all at Ross Home.

  • T.V. Fjordland
    T.V. Fjordland
    8 months ago

    Merry Christmas Ross Home :-)

  • james Berthelsen
    james Berthelsen
    2 weeks ago

  • Sue Smith
    Sue Smith
    2 years ago

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