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Responsive Local Government Services in H01wera

South Taranaki District Council at 105-109 Albion Street is known for its helpful and friendly staff who prioritize community support in H01wera. Visitors often praise the quick and effective responses, like swiftly replacing broken rubbish bin lids and following up to ensure satisfaction. The welcoming reception team makes every visit pleasant and efficient, and the charming mural inside adds a touch of local character. This council office stands out for its commitment to excellent customer care and a supportive atmosphere, making it a trusted point of contact for local residents.

Location

Google Reviews

3.3
16 reviews
  • Briar Anne Harrison

    Lady at the reception was really nice, helped me out really quickly. Was quick, friendly and supportive. No problems at all :)

  • Smee
    Smee
    a year ago

    I have a stray Tom cat terrorising my cat and the only help I got offered was to "dispatch" the animal myself. So animal control gets paid to cruise around enjoying the sights on the tax payers dime 🤨

  • Karen Tauroa
    Karen Tauroa
    3 years ago

    Emailed STC to get a replacement rubbish bin lid as ours had broken in stormy weather. I got an emailed response the next morning and a replacement lid within a couple of days. I also got a follow up phone call from STC checking that the lid had been replaced and all was good. Thank you Jan & Rosemary for your quick response your service was awesome 👍

  • Erin Hemara-Wahanui

    Our HAWERA LIBRARY..I had a bad experience... Monday I went in nice & early to use the computer & do some printing... I asked if I can & yes I may...I sit down & try using my password..( not a computer person) & really short sighted so I go & ask it needs a username..oh they never mentioned it the first time..here's my username ...wahoo here we go....grrr times up 15min ( not a computer person) & really short sighted..i haven't even logged in to my emails etc I ask for xtra time as I need to do printing...awe our printers not working...grrrr should have mentioned it the first time...itl should be working this afternoon... Don't live in town..go home.... Wednesday I ring first..printers working wahoo.... collect username... still can't get into emails..grrrr times up...ask for another username. Wahoo .. in emails.. damn 17 sec left ..hi.. can I get extended time...yes... press extended time on the right hand side ...hmmm I don't see extended time...hi..can you show me...hmmm she can't see it either...so she asks...hmmm.....oh your 15 min computer. Oh they never mentioned that...here's another username.. right here we go...log in find emails now im getting a headache time to go. 45 mins got nothing done .bad customer service seating is bad..lighting is bad & its not a good service for really short sighted people....I won't be back...you got a 🌟 because it was warm....

  • Julie White
    Julie White
    6 years ago

    Staff are really helpful, just love the painting wall on left side as you go into the place.

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Opening Hours

  • Monday 08:00 AM - 05:00 PM
  • Tuesday 08:00 AM - 05:00 PM
  • Wednesday 08:00 AM - 05:00 PM
  • Thursday 08:00 AM - 05:00 PM
  • Friday 08:00 AM - 05:00 PM
  • SaturdayClosed
  • SundayClosed