Located at Trafalgar Square, 100 Taupo Quay, The Warehouse Whanganui is a well-loved department store known for its wide selection of clothing, home goods, and everyday essentials. Shoppers praise its clean, well-organized layout and the friendly, helpful staff who go the extra mile to assist customers. Whether you’re popping in for a single item or leaving with a full trolley, the unbeatable prices and attentive service make it a favorite destination in Whanganui. The store’s commitment to customer satisfaction shines through, from accommodating special requests to maintaining a welcoming shopping environment even during busy times.
MJ Ray
a week agoExtremely disappointed with the service here. I attempted to get assistance from three different staff members and was completely ignored each time, as if I wasn’t even there. I approached each one politely, saying, “Excuse me, could you help me with something?” and every time, I was looked at, then disregarded and walked away from. I ended up putting everything back and leaving the store. It honestly felt like I was invisible. How do you decide who gets helped? Based on looks, age, style? I’m genuinely confused about what I did wrong to be treated like that. I’ll be taking my money elsewhere.
Dion Sekone-Fraser
3 months agoLove The Warehouse at Trafalgar Square! Always super easy to find what you need, and the prices are hard to beat. The store’s clean, well laid out, and the staff are always friendly. It’s one of those places you can pop into for one thing and leave with a trolley full — in the best way. Definitely one of my favorite spots in Whanganui!
mary shaw
a month agoToday we bought a Samsung TV and curtains. Store manager (Mel?) couldn't have been more helpful. The partner coy couldn't supply an advertised special, but The Warehouse could and even metched the price! The self serve checkouts were very very busy, supervisors kept on their toes helping as required, always with a 😃 smile. Thank you Warehouse Whanganui for your help and patience.
Amara Nairn
2 months agoService is absolutely appalling, staff are very rude and unhelpful. would not recommend going if you need help finding something. First time ever being there and service was the worst i’ve ever experienced
Chelsea Dey
2 months agoThey are very nasty and see how they treated somone today cause they disabled is not ok. Rude staff who all need the sack