Woolworths Karori stands out in Karori, Wellington for its exceptional customer service and thoughtful touches that delight shoppers of all ages. The dedicated staff members consistently go the extra mile, offering patient assistance especially to older customers. A heartwarming highlight is their gesture of providing free fruit for children, making it a welcoming place for families. While the store offers a well-maintained and clean environment with a good selection to cover everyday needs, it’s the friendly atmosphere that truly makes Woolworths Karori a preferred choice for locals.
Chris James
3 months agoStaff at this store are one of its best assets There is a pool of staff members who have been here for years and they never seem to tire giving great customer service. .I often see them helping older people etc with such care and patience. If something isn’t quite right it’s not a problem to help Well done guys. It’s one of the reasons I shop at Woolworth Karori.
leonora snoodijk
3 months agoIf I could give them zero I would, I’ve never ever been greeted by anyone EVER or even when I attempt to smile I get stared at like a Bambi in the head lights, no customer service skills at all, I say thank you as we walk away and I get ignored, today I came in with a friend, he attempted to buy a can of beer, he had his ID I did not as I ran in from the car, I then turned to the staff member who seems to be there the most (not serving us), that has served me with my ID MULTIPLE times, thinking he’ll maybe help out and tell the new employee he’s served me before… NOPE stares at me again like the lights are on and no one’s home??? Every single person (I’ve come across) in your store is shocking and should not be working in customer service , don’t like people? DONT WORK WITH PEOPLE!! Get a factory job where you can have a sour look on your face everyday and not ruin other people’s day! In saying that, there are good employees that the karori store has! The ones who are, know who they are, they smile and they do what they should, time for a team meeting with the big boss I think, have been loyal to this super market since moving here in Jan 2024 and I’ve had enough! New world karori, here we come with our whole flat full of people to spend our money somewhere that deserves it!
James Mielke
a year agoIt’s Countdown, clean and well-appointed, but this aspect alone is absolutely heartwarming and I commend the establishment for providing fruit for kids with their parents. At first I saw my son start peeling open a banana, and I said “You little 🙉 you need to pay for that first!” But he said “But dad, they have fruit for kids over here. Look!” And he showed me the sign that explained exactly that. I’ve never seen this before and am just super impressed by the gesture. So on top of being a nice supermarket, they’ve done a nice thing for children.
Abdul Razzaq
a month agoIn the same building with New World. Have a fewer choices compare to other Wooly but still enough to fulfill everyday needs.
August Hack
3 weeks agoStaff were very rude to me. NEW WORLD IS SO MUCH BETTER!