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Privacy Policy

Last Updated: August 24, 2025

This Privacy Policy describes how the Kai Resilience Co-operative (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website, located at https://www.kairesilience.food/.

We are committed to protecting your privacy. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

  • Information you provide to us: This includes information you provide when you register an account, create a vendor profile, make an inquiry, or participate in a workshop. This may include your name, email address, phone number, and any other information you choose to provide in your profile or communications.
  • Transaction Information: When you interact with a vendor on our platform, we may collect information related to that transaction, such as the products or services you are interested in.
  • Technical & Usage Information: We may automatically collect information about how you access and use our website. This includes your IP address, browser type, operating system, pages you visit, and the time and date of your visit. We use this data to analyze trends, administer the site, and track user movements to improve the overall user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To operate and maintain the website: This includes creating and managing your user or vendor account.
  • To facilitate connections: We share necessary information with vendors to allow them to communicate with you and complete your orders or inquiries.
  • To improve our services: We use collected data to understand how our website is used and to make improvements to its functionality, features, and content.
  • To communicate with you: We may use your contact information to send you updates about the Co-operative, events, or workshops, provided you have consented to such communications.

3. How We Share Your Information

We do not sell your personal information to third parties. We only share your information in the following circumstances:

  • With Vendors: As a multi-vendor marketplace, we must share your name and contact information with the vendor you are engaging with to allow them to complete the transaction or service you requested.
  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.

4. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information from our records, subject to legal requirements.

To exercise any of these rights, please contact us using the information provided below.

5. Third-Party Links

Our website contains links to external websites, including those of our vendors. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[admin@kairesilience.food]