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Terms and Conditions

Last Updated: August 24, 2025

Welcome to the Kai Resilience Co-operative! These Terms and Conditions outline the rules and regulations for the use of our website, located at https://www.kairesilience.food/.

By accessing this website, we assume you accept these Terms and Conditions in full. Do not continue to use the Kai Resilience Co-operative website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

  • “Website” refers to the Kai Resilience Co-operative website, accessible at https://www.kairesilience.food/.
  • “Co-operative,” “We,” “Us,” “Our” refers to the Kai Resilience Co-operative.
  • “User,” “You,” “Your” refers to the person accessing or using this Website.
  • “Vendor” refers to any person, group, or business who registers and lists products, services, events, or directory information on the Website.
  • “Products” refers to any kai (food) items or related goods listed for sale by a Vendor.
  • “Services” refers to workshops, events, or other services listed by a Vendor.
  • “Content” refers to all text, images, videos, and other information uploaded to the Website by Users and Vendors.

2. The Marketplace & Directory

The Kai Resilience Co-operative operates as a multi-vendor marketplace and directory. We provide a platform for independent Vendors to list and sell their Products and Services directly to Users. We are a facilitator of transactions and connections, not the seller or provider of the Products or Services themselves.

This means:

  • We are not a party to any transaction between you and a Vendor.
  • We do not handle payments for Products or Services. All transactions, payments, and shipping arrangements are made directly between the User and the Vendor.
  • We do not guarantee the quality, safety, or legality of any Products or Services listed on the Website.

3. Vendor Responsibilities

As a Vendor, you agree to:

  • Provide accurate, complete, and truthful information in your listings, including product descriptions, pricing, and availability.
  • Comply with all local, regional, and national laws and regulations related to the sale of your Products and Services.
  • Maintain open and honest communication with Users regarding your listings, orders, and any issues that may arise.
  • Handle all transactions, including payment processing and shipping, independently.
  • Resolve any disputes or issues with a User in a professional and timely manner.

4. User Responsibilities

As a User, you agree to:

  • Provide accurate and truthful information when making a purchase or enquiry.
  • Conduct yourself respectfully and ethically in all interactions with Vendors and other Users on the Website.
  • Understand that the Co-operative is not responsible for the products, services, or actions of the Vendors.

5. Content & Intellectual Property

  • You retain ownership of all Content you upload to the Website.
  • By uploading Content, you grant the Co-operative a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your Content on the Website for the purpose of promoting your listings.
  • You agree not to upload any Content that infringes on the intellectual property rights of others.

6. Disclaimers and Limitation of Liability

The Kai Resilience Co-operative Website is provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the operation of the Website or the information, content, or materials included.

To the fullest extent permitted by law, the Co-operative will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

This includes, but is not limited to, damages from:

  • Any Product or Service purchased through the Website.
  • The conduct of any Vendor or User.
  • Website downtime or errors.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

7. Dispute Resolution

In the event of a dispute between a User and a Vendor, we strongly encourage both parties to first attempt to resolve the issue directly. If a resolution cannot be reached, you may contact the Co-operative, and we will do our best to assist in a mediation role, but we are under no obligation to do so.

8. Privacy Policy

Our use of your personal information is governed by our Privacy Policy, which is a separate document and can be found on our website. By using this Website, you consent to the collection and use of your information as described in the Privacy Policy.

9. Changes to These Terms

The Co-operative reserves the right to revise these Terms and Conditions at any time. We will post the updated Terms on this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

[admin@kairesilience.food]